You’ve likely heard the phrase “bigger is better” at some point in your life, but when it comes to technical support or customer service it’s very difficult to make that argument. Consider that
when you make that support call to Dell, Qwest or Web.com, you first have to navigate through an automated telephone receptionist. This method has improved its accuracy a great deal over recent
years but it’s still not nearly as reliable as the human machine. Once you do get to an actual human, you’re likely to be talking to someone overseas and English will not be ...
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